Frequently asked questions

Do I have to pay for therapy?

No, but voluntary donations are always welcome.

How much should I donate?

£10.00 covers the cost of one session.

How many therapy sessions can I have?

Depending on availability, members can benefit from 1 session per week for those having active treatment. Once a month for family members and carers.

Are your therapists qualified?

Yes. All therapists are members of a professional body and fully insured.

Can my family come to the Olive Tree?

Yes anyone affected by cancer is welcome (18+)

Do I have to live in either the Crawley or the Horsham areas?

No. You're welcome to visit either of our Centres if you're able to travel to us. There may be support nearer to your home that we can advise you of.

Can you arrange travel to the Centre?

Unfortunately not at present.

Can you help arrange travel for my treatment?

Unfortunately not. We can provide information about accessing patient transport.

Do you give grants or help with financial problems?

We cannot provide financial support. Instead, we can refer you to a benefits advisor and arrange for you to speak with them regarding financial advice. We also have written information

Can you advise me about treatment choices?

We do not give medical advice. We strongly recommend that you talk with your oncologist or clinical nurse specialist. If you are not sure who this is we can help put you in touch with the right person.

Are you connected to Macmillan?

Whilst we are affiliated with Macmillan (and were awarded their Quality Environment Award in May 2023), we are nevertheless an independent charity.